Introduction
Effective Date: 01/01/2025
Eligibility and Use
To make purchases on this Website, you must be at least 18 years old or the legal age of majority in your jurisdiction. By using the Website, you confirm that you are legally authorized to enter into this agreement.
You agree to use the Website solely for lawful purposes and in a manner that does not infringe upon the rights of others, restrict others’ use of the Website, or harm the Website or our reputation.
Product Availability, Pricing, and Descriptions
All prices are shown in U.S. dollars and may change without notice. We strive to provide accurate product details, including prices, images, and descriptions. However, we do not guarantee the accuracy of this information and reserve the right to correct any errors.
Product availability is not guaranteed and may be limited. We reserve the right to cancel or reject any order at our discretion, even after an order confirmation has been sent. All promotional offers are subject to specific conditions and may be withdrawn at any time.
Shipping and Delivery
Orders are typically processed within 1–3 business days (excluding weekends and public holidays). We ship worldwide through USPS, UPS, and FedEx to supported destinations. Shipping costs and delivery times vary based on your location and chosen method during checkout.
Once shipped, a tracking number will be emailed to you. We are not responsible for delivery delays or lost packages due to shipping carriers or customs procedures. Customers are responsible for any customs duties, taxes, or import fees on international shipments.
Returns and Refunds
Please refer to our complete Return & Refund Policy. Unopened, unused products may be returned within 30 days of delivery for a refund. Items must be returned in their original packaging and condition.
Return shipping costs are the customer’s responsibility unless the return is due to our error. Refunds are processed to the original payment method within 5–10 business days following inspection. Opened or used cosmetics, final sale items, and gift cards are non-returnable.
User Accounts and Security
To access certain features, you may need to create an account. You are responsible for keeping your account credentials secure and for all activity under your account. Please notify us immediately of any unauthorized access or suspected breach.
Intellectual Property Rights
All content on Aleenacosmetics.com—including logos, product names, descriptions, images, videos, and designs—is the intellectual property of Aleena Cosmetics or its licensors and is protected under copyright, trademark, and other laws.
You may not copy, reproduce, distribute, modify, or publicly display any part of the Website without our prior written consent.
Third-Party Services and Links
This Website may include links to third-party websites or services for your convenience. These links do not constitute an endorsement, and we are not responsible for the content, terms, or privacy practices of third-party sites.
Disclaimer of Warranties
All products and services on this Website are provided “as is” and “as available.” We make no express or implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
Use of our products should take into account personal skin sensitivities or allergies. Always perform a patch test before using any new product.
Medical Disclaimer
The content on this Website, including product descriptions and customer testimonials, is for informational purposes only and is not a substitute for professional medical advice. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
Always consult with a licensed healthcare provider before beginning any new skincare or cosmetic routine.
Limitation of Liability
To the fullest extent permitted by law, Aleena Cosmetics shall not be liable for any indirect, incidental, consequential, or punitive damages (including loss of profits, data, or goodwill) resulting from your use of the Website or any purchased products.
Indemnification
You agree to indemnify and hold harmless Aleena Cosmetics, its affiliates, officers, employees, and agents from any claims, damages, liabilities, and expenses arising from your misuse of the Website, breach of these Terms, or violation of any third-party rights.
Policy Updates and Discretionary Rights
We reserve the right to update, modify, or discontinue any part of these Terms or related policies (e.g., Return, Shipping, Privacy) at any time and at our sole discretion, without prior notice.
Your continued use of the Website after such changes indicates your acceptance of the revised terms. We encourage you to review this page regularly.
Dispute Resolution and Arbitration
We strive to resolve customer issues promptly and amicably. Before pursuing legal action, please contact our support team at [insert email] to attempt informal resolution.
If a resolution is not reached within 30 days, disputes will be settled through binding arbitration in New York, NY, under the rules of the American Arbitration Association (AAA). You waive any right to a jury trial or participation in a class action, except for small claims court cases or claims for injunctive relief regarding intellectual property.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
CCPA and GDPR Compliance
If you are a resident of California or the European Economic Area (EEA), you have certain rights under the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), including:
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Access to your personal data
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Correction or deletion of your data
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The right to opt out of data selling (CCPA)
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Data portability (GDPR)
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The right to object to or restrict certain processing
To exercise these rights, please contact us at [insert email]. We will respond within the legally required timeframes.
Contact Us
If you have any questions about these Terms or need assistance, please contact us:
Aleena Cosmetics
Email: Aleenacosmetic786@gmail.com
Phone: (+1)-347-801-4832
Address: 5 Gerard Ave East, Malverne NY 11565, USA